Terms and Conditions | De Vere Venues Wychwood Park

Welcome to De Vere Venues Wychwood Park. These terms and conditions govern the use of our website, services, and facilities. By accessing our website or making a booking, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Booking and Reservations

Availability: All bookings are subject to availability. We reserve the right to refuse or cancel bookings at our discretion.
Booking Confirmation: A booking is only confirmed once a confirmation email has been sent by De Vere Venues Wychwood Park.
Payment: Payment for bookings must be made according to the terms specified at the time of booking. We accept major credit cards, and payment details must be provided to secure your reservation.
Amendments: Any changes to bookings must be requested in advance and are subject to availability. Additional charges may apply.

2. Check-in and Check-out

Check-in: Standard check-in time is from 3:00 PM. Early check-in may be available upon request but is not guaranteed.
Check-out: Guests are required to check out by 11:00 AM on the day of departure. Late check-out may be available upon request but may incur an additional fee.

3. Cancellation Policy

Cancellations: Cancellations must be made within the timeframe specified at the time of booking. Failure to cancel within this period may result in a charge equal to the first night's accommodation or as specified in the booking terms.
No Shows: Failure to arrive on the scheduled check-in date without prior notice will result in the full booking charge being applied.

4. Rates and Pricing

Rates: All rates are quoted in GBP and include VAT unless otherwise specified. Rates are subject to change without prior notice.
Special Offers: Discounts and promotions may be subject to additional terms and conditions, which will be outlined at the time of booking.

5. Use of Facilities

Hotel Facilities: Guests are entitled to use hotel facilities such as the restaurant, bar, and leisure amenities during their stay. Certain facilities may have restricted access or additional fees.
Leisure Club and Golf Course: Access to the leisure club and golf course may require prior booking and additional fees.
Damage and Conduct: Guests are responsible for any damage caused to hotel property during their stay. De Vere Venues Wychwood Park reserves the right to charge guests for any repairs or replacements.

6. Group Bookings and Events

Group Bookings: Group bookings may be subject to different terms and conditions, including deposits and cancellation policies.
Events and Conferences: Event and conference bookings require a separate agreement, and specific terms and conditions will apply based on the nature of the event.

7. Limitation of Liability

De Vere Venues Wychwood Park will not be held liable for any direct, indirect, or consequential loss or damage arising from the use of our services, website, or facilities, unless such loss is due to negligence on our part.

8. Force Majeure

We will not be liable for any failure to fulfill our obligations if such failure is due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or government restrictions.

9. Data Protection and Privacy

We are committed to protecting your privacy in accordance with our Privacy Policy. By making a booking or using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.

10. Website Use

Content: All content on the De Vere Venues Wychwood Park website, including text, images, and logos, is the property of De Vere Venues and may not be used or reproduced without prior written consent.
Third-Party Links: Our website may contain links to third-party websites. De Vere Venues Wychwood Park is not responsible for the content or practices of these websites.

11. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the jurisdiction of the English courts.

12. Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at:

De Vere Venues Wychwood Park
Address: Wychwood Park, Crewe, Cheshire, CW2 5GP

By using our website or booking a stay with us, you agree to these terms and conditions.